DATA PROTECTION POLICY

Personal Data Protection Policy & Confidentiality Commitment
(Updated: 25/11/2024 – Effective: 25/11/2024)

Personal Data Protection Policy

Vietnam Silicon Co., Ltd. (“Vsilicon”) always values the protection of personal data when collecting and using Personal Data (as defined below). The following personal data protection policy (“Policy”) aims to inform data subjects, referred to as “You” in this policy, about your rights, how Vsilicon processes Personal Data, and the reasons for collecting Personal Data to provide Vsilicon’s products or services, comply with legal requirements, contractual obligations, or for recruitment purposes. Vsilicon may change this Policy from time to time, and the version displayed on the Website will be the most recently updated version.

Personal Data, including basic personal data and sensitive personal data, are information and data about individuals in the form of symbols, letters, numbers, images, sounds, or similar forms in an electronic environment associated with a specific individual or help identify a specific person or relate to the identification or potential identification of a specific individual. Personal Data may include ID cards, citizen identification, passports, full names, dates of birth, gender, residence, email addresses, educational qualifications, nationality, phone numbers, marital status, work experience, access history, job search, application information, other information related to job applications (CV), information related to the use of salary calculation tools, aptitude tests, and any data or information that is considered Personal Data under the law at any given time. If You choose to add a referee in your profile, Vsilicon will request the name, phone number, email, job position, and other specific information of these individuals. This information will be attached to your job application, and employers may contact the referee to obtain reference information for your job application. You confirm that you have read and agreed to the following:

Any Personal Data You provide to Vsilicon and/or collected by Vsilicon from You at any time for the Purposes mentioned below is legally owned by You and/or has been approved by the Personal Data Subject before providing it to Vsilicon under the Contract (“Data Subject”). Accordingly, You ensure and allow Vsilicon to process Your Personal Data, including Your sensitive Personal Data, without prior notice or consent for purposes related to all agreements, contracts, and/or any documents (“Agreements”) and/or to comply with anti-money laundering, anti-corruption, conflict checks, risk management, accounting purposes; and/or for surveys, research, quality assessment; and/or for dispute resolution, database management (“Purpose”). You are responsible for providing Vsilicon with a copy of the Data Subject’s consent when requested by Vsilicon. Processing Personal Data may be performed by one or more activities affecting Personal Data such as collecting, recording, analyzing, verifying, storing, editing, publishing, combining, accessing, retrieving, recovering, encrypting, decrypting, copying, sharing, transmitting, providing, transferring, deleting, destroying personal data, and/or other actions as prescribed by applicable law at any given time (“Processing Personal Data”).

At any time, at your discretion, including but not limited to when You find any Personal Data provided has expired, is outdated, or is no longer accurate, or You request to adjust any content related to Personal Data previously provided during the Agreement between You and Vsilicon, You have the right to request Vsilicon to update or correct or adjust such information (“Adjust Personal Data”). You hereby acknowledge and agree that Vsilicon is allowed to Process Your Personal Data in each request to Adjust Personal Data without prior notice or consent.

Additionally, the regulations on Processing Personal Data, Purpose, information about organizations, individuals Processing Personal Data, rights, and obligations of Data Subjects under this Policy are also regulated and adjusted in other agreements between You and Vsilicon; and the Confidentiality Commitment Regulations (“Confidentiality Commitment”). Vsilicon reserves the right to update the Confidentiality Commitment regulations from time to time, and therefore, Vsilicon recommends You regularly check Vsilicon’s Website to ensure that You are aware of the latest updates.

Confidentiality Commitment

One of the most important assets of Vietnam Silicon Co., Ltd. is the trust and confidence in managing information correctly. Customers and potential customers require us to keep their information accurate, avoid misuse and errors, prevent theft, and not disclose unauthorized information. We protect the safety of customer and potential customer information by complying with the Personal Data Protection Regulations and all relevant legal documents in the host country, ensuring our staff adheres to strict safety and confidentiality standards.

This Confidentiality Policy (“Policy”) outlines how personal data is processed, including why personal information is collected, how it is used, recorded, analyzed, stored, changed, accessed, retrieved, encrypted, decrypted, copied, transferred, deleted, or destroyed, who it may be transferred to, how to access, view, and modify your personal information, as well as our policies in direct marketing and the use of data processing tools. By using this website, application, or tool, You are deemed to have agreed and accepted the applications and regulations in this Policy. If You do not agree with any application or regulation in this Policy, please do not use the website, application, or related tool to submit personal information to Vsilicon.

This website, application, tool is for general information purposes or specific purposes stated in the corresponding Terms of Service of the application, tool. Although we always use appropriate tools to ensure the accuracy of the information on this website, application, tool, Vsilicon does not guarantee absolute accuracy of the data or be responsible for any loss or damage due to discrepancies or omissions. Without prior consent from Vsilicon, the information on this website, application, tool is not allowed to be copied (except for personal use) or forwarded.

Vsilicon is responsible for collecting, storing, processing, or using personal information. Providing personal information from You is voluntary. You may choose not to provide us with the requested information. However, the lack of information may hinder our ability to provide appropriate services to You. Vsilicon will not collect any personally identifiable information through this website, application, tool unless and until You participate in an insurance product or use our services, register as a member, or submit personal information for job application purposes.

Although we have appropriate security measures to protect personal information and strive to take precautions to prevent and minimize risks when You use the website, application, tool, the Internet is an open system, and no online system is absolutely secure; any system can be flawed by human or operational activities. When You notice, suspect, or know that your personal information has been modified, used, or appropriated by a third party to log into the website, application, tool, or for any other purpose, please contact Vsilicon immediately (using the information provided below) for support.

This website, application, tool, and our social media forums are not intended for individuals in countries where we have restrictions on providing information or using social media forums. If You fall within this scope, please self-assess your restricted status and refer to the limited content, and Vsilicon is not responsible for this issue.

How do we collect data?

We will collect and store your personal information:

  • Directly when You provide that information to us (e.g., when You fill out request forms; or when You send us a request or make contact);
  • Indirectly through your use of our websites, applications, or social media platforms; or
  • When You provide it to us through any other means;

We may obtain legally collected personal or non-personal data about You from affiliated organizations, business partners, and other independent third-party sources. We may also collect some information about your computer or other devices used when You access our websites or applications [or social media platforms].

The personal data we collect (including sensitive personal data as defined by applicable laws and regulations) includes the following information:

  • Information You provide when registering, renewing, or claiming under a contract and/or exchanging letters with us, including: name, address, and other contact details, date of birth, bank account or credit card details, passport/ID number, information about your work experience; and
  • Technical information collected when You use our websites, applications, and social media platforms developed or co-developed, owned or co-owned by Vsilicon or our partners (individuals and entities): such as IP address, browser type and version, time zone settings, browser plugin types, operating system and platform, email interaction system information, device information (including wireless network and general network information).

If You use any social media feature or forum, or on our website, an application we provide, or through a social media provider, we may access and collect your information through the social media provider according to their policy. When using a social media feature, we may access and collect information You have chosen and included in your profile or account on social media, including but not limited to your full name, gender, birthday, email address, address, location, etc. Our access to this information may be restricted or blocked due to your privacy settings with the relevant social media provider.

We will generally identify any information as mandatory (i.e., information necessary to manage the insurance contract) when we collect information from You. [In certain countries and when required by law, Vsilicon will not collect personal data without your consent.]

Why do we need to collect your personal information and how is this data used?

Personal information is collected for the following purposes:

  • Processing, managing, implementing, and performing requests or transactions mentioned in this document or any other documents You may submit to us from time to time, including but not limited to managing your contract; collecting service fees and outstanding amounts from You; investigating, analyzing, processing, and paying claims made under your service contract; and renewing, changing, canceling, or re-signing your contract;
  • Exercising any rights under your service contract, including the right of subrogation, if applicable;
  • To communicate with You, including sending You management information and other exchanges about any contract or account You may have with us, providing technical support related to our websites and applications, or about future changes to this Policy; to provide You with access to content on our websites or applications [or social media platforms];
  • To design new or improve existing products and services; enhance customer experience and introduce products that meet customer protection needs through advanced customer database analysis;
  • To reconcile our data, internal operations (including business reorganization), and administrative purposes;
  • Analyzing your profile information to suggest job recommendations based on the analysis;
  • Sending You congratulatory messages and/or error notifications on Vsilicon Websites and/or Vsilicon Service information;
  • Sending You instructions, advice, and survey information to maximize your career development, including but not limited to using Vsilicon Services;
  • To manage your use of our websites and applications [and social media platforms], and conduct usage analysis to personalize, operate, evaluate, and improve them and our services, understand your preferences, and troubleshoot;
  • To support law enforcement purposes, police or legal investigations, or other competent authorities in any country and meet legal and reporting obligations agreed with the government or regulatory authorities in any country;
  • Other purposes as notified at the time of information collection;
  • And other purposes directly related to any of the above purposes. (Hereinafter referred to as “Purpose”)

By providing personal information, You acknowledge that Vsilicon may retain your information as long as necessary to fulfill the purposes for which the information was collected and ensure compliance with applicable laws and regulations. Vsilicon applies appropriate safeguards to prevent accidental or unauthorized access, processing, erasure, loss, or use, including restricting direct access to data within Vsilicon’s system and encrypting sensitive data during transmission. Appropriate steps will be taken to delete or destroy information when it is no longer needed for the stated purposes.

Regarding our policy on using your personal information for promotional or marketing purposes, Vsilicon also uses clear codes in HTML-formatted emails to identify which emails have been opened by recipients. This allows Vsilicon to evaluate the effectiveness of certain media and the effectiveness of Vsilicon’s marketing strategies.

Who will your personal information be provided to?

Personal information will be kept confidential but may be disclosed, if permitted by law and if such disclosure is necessary to meet a request or a purpose directly related to the purpose for which the personal data was collected, to the following parties (regarding our policy on sharing your personal information for promotional and marketing purposes, please see the section “Use of Personal Data for Direct Marketing Purposes”):

  • Any person authorized as an agent of Vsilicon [or another subsidiary of Vsilicon] to distribute products and services provided by Vsilicon [or the subsidiary];
  • Any agent, contractor, or third-party service provider (inside or outside Vsilicon) providing administrative, data processing, telecommunications, computer, payment, debt collection, information technology services, cloud computing services, customer center, postal and printing services related to Vsilicon’s operations and providing Vsilicon’s services to You;
  • Any member company of Vsilicon;
  • Agents, contractors, or third-party service providers (inside or outside Vsilicon) including companies using Vsilicon’s services, companies helping distribute Vsilicon’s services, investment management companies, claims investigation companies, industry associations, or federations;
  • Government or regulatory authorities in any country or any individual to whom Vsilicon [or another member of Vsilicon] must disclose data: (a) under legal and/or statutory obligations there or any other country applicable to the specific Vsilicon company; or (b) under an agreement between the Vsilicon company and the relevant government, regulatory authority, or other party.

For any personal data collected when providing services related to the basic trust program of the mandatory savings fund, this information will only be sent to the above parties for the purpose of providing services related to the mandatory savings fund.

In the event we may acquire a business or sell one or more of our companies (or shares from these companies) and if permitted by law, your personal information may be transferred or disclosed as part of the sale or acquisition plan.

In the event we acquire a business, personal data received with that business will be processed according to this Policy, if feasible and permissible. If permitted by law, your personal information will be provided to the above-mentioned partners, which may be based in Vietnam or outside Vietnam.

Your information may be sent, stored, and processed in Vietnam or any country where Vsilicon is based, or in the country where the third-party contractor is based or from the country where the third-party contractor provides services to us. By providing us with your personal information or using our services, website, or applications, You agree to transfer this information out of your country to our processing tools or to third parties we wish to share information with as stated above.

All requests for access, correction, or other requests related to your personal information should be sent to: Email: contact@vnsilicon.net Vsilicon reserves the right to request payment for costs directly and necessarily related to fulfilling these requests.

Use of Personal Data for Direct Marketing Purposes

In addition to the Purposes mentioned above, if permitted by law, Vsilicon may use your name and contact information for marketing and promotional purposes, including sending promotional materials and organizing direct marketing for products, services, recruitment advice, and personnel recommendations.

For direct marketing purposes, if permitted by law, we may provide your personal information (excluding any personal data collected by Vsilicon when providing services to third-party service providers (inside or outside Vsilicon) under any category in the Marketing Topics and customer call centers, marketing or survey research services so they can send You promotional materials and organize direct marketing about products and services they provide (this information may be sent to You by mail, email, or other means). If permitted by law, to supplement information, we may transfer your personal data to service providers (inside or outside Vsilicon) of any category in the Marketing Topics.

Before using or providing your personal information for the purposes and to the recipients specifically mentioned in this section, as required by law, we may obtain your consent, and in such cases, only after receiving this consent will we use and provide your personal information for marketing or promotional purposes.

The types of personal data that Vsilicon uses and provides for direct marketing purposes include names and contact details, although we may also have additional information.

If consent is required, and You have provided consent by mail, email, or other means, You may still withdraw your consent for Vsilicon to use and provide your personal information to third parties for direct marketing purposes, in which case Vsilicon will stop using or providing that information for direct marketing purposes.

If You have confirmed and wish to withdraw this opinion, please notify us in writing at the address mentioned in the “Right to Access Personal Data” section or send an email to contact@vnsilicon.net. Please provide details of the personal information related to the opt-out request in this notification.

Use of Data Processing Tools

A data processing tool is a unique tool on your computer or other devices through a website server, containing information that can later be read from the server that provided You with this tool.

Vsilicon may use multiple processing tools on various websites, applications, and tools we manage. The information collected (including but not limited to: your IP address, domain name, browsing software, types and configurations of your browsing tools, language settings, geographic location, operating system, reference website, websites and content viewed, along with access time) is used to compile statistics on the number of visitors and references to our website, application, tool to help us understand how we need to change your experience on this website, application, tool. This information is collected anonymously, and You cannot be identified unless You access it as a member. We only use this data for upgrading and adjusting the website, application, tool.

These processing tools can also make our website, application, tool record your access and preferences, and adjust the website, application, tool to suit your needs. Data processing tools for advertising purposes allow us to provide more relevant advertisements on our websites, applications, tools, for example, by selecting advertisements based on your interests, or blocking repeated advertisements with the same content.

Most browsing tools are initially designed to accept processing tools. If You do not want to accept these tools, You can temporarily block them when setting up your browsing tool. However, You will not fully enjoy all the benefits of our websites, applications, or tools, and some functions may not work correctly.

Additionally, Vsilicon may apply automated personal data processing methods through algorithms to process your data.

External Links

If any part of this website, application, tool contains links to other websites, those sites may not be governed by this Policy. You should check the privacy policy on those websites to understand their policies when collecting, using, transferring, and disclosing personal information.

Amendments to This Privacy Policy

At any time and without notice, Vsilicon reserves the right to add, change, update, or adjust this Policy. If we decide to change the policy on personal data, these changes will be announced on our website, application, or corresponding tool so that You are always updated on the information we collect, how we use this data, and under what circumstances this information is disclosed. These changes, updates, or additions will take effect immediately upon being updated on the website, application, or tool. By continuing to use the corresponding website, application, or tool, we understand that You have read, understood, and accepted the revised and supplemented confidentiality commitment.

Additional Information

If You have any questions related to any part of this Policy or want more information about implementing information security, please contact us using the details provided above.